The best ideas were the “Why Buy From Me” document, the prospecting script and the Diagnosis Questions.  It reminds me that we need to be selling solutions and not products.  Also using the “Diagnosis Questions”  was a great reminder of something we used to do years ago, and stopped doing.  Need to use again.  I’ve done many training courses over the years, and when I came in the room this morning I was absolutely impressed by the professionalism and preparation.  A big 10 out of 10.