We all make mistakes and “stuff up” at various time in our life.  The question is what do we do when we do have one of these “learning experiences”?  The average person ignores the situation, or blames someone else or “circumstances beyond their control”.  In this video Wayne Berry explains what the successful do when things go wrong or they make a mistake.  This approach can often recover the situation 100% or turn a negative perception of us into a positive one.

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