Closing From The Heart!

Closing should NOT about clever tricky high pressure tactics.  Wayne Berry explains in this video from a “live” workshop that if we feel in our heart what we have recommended to our clients will benefit them, then we certainly should ask them to make the commitment to themselves to now take the action needed to […]

The Simple Truths of Service – Inspired by “Johny The Bagger”

This is a true story based on the experience of two professional speakers and authors out of the USA by the name of Kenneth Blanchard and Barbara Glanz.  It’s touching and funny but carries a very important message about the importance of service.  Not just customer service, but how we service the needs of others […]

The Attitude is Everything

This little video explains why ATTITUDE IS EVERYTHING.  It explores “7 Rules of Success in Life”. A Harvard University Study concluded many decades ago that 80% of our success (or failure) in life will always be determined by our attitude.  So what this means is, that even though we may lack many of the natural […]

Secrets of the World Class – Turning Mediocrity Into Greatness!

A great video about turning mediocrity into greatness.  It contrasts and compares the MIND SET of people who see themselves as “Middle Class” with people who see themselves as “WORLD CLASS”. As Wayne Berry so frequently says, “Our ‘Outer World’ will ALWAYS be a reflection of our ‘Inner World’.”