First Impressions On The Telephone Count
First impressions count, face to face and on the telephone. In this video Wayne Berry explains why tonality and attitude on the telephone is so important because it creates a FIRST IMPRESSION and why first impressions do count. So many business and sales people lose business right at that point and he gives a very […]
Why It’s Important To Return Calls and Emails Quickly
Is it important to return phone calls and emails promptly? Wayne Berry explains in this video why he thinks it is very important to return calls and emails promptly. He believes that the way we treat people early in a relationship is often a “preview of coming attractions”. In other words, if someone is slow […]
Words To Avoid When Selling
Are there certain words and phrases that should be avoided when selling? In this video Wayne Berry shares with you some “NO-NOs” about words, phrases and philosophies that should be avoided in selling because they destroy your credibility.
Why Personal Presentation Is So Important
Whether we like it or not people will always judge us on our personal presentation. First impressions do count, because we only have one chance to make a first impression. Someone once said “Who you are (or appear to be) speaks so loud I can’t hear your words.” Don’t make the mistake of thinking it […]
Selling Your Intellectual Property
Be sure to understand that your ideas, your strategies, the unique ways you have of helping your clients is actually your INTELLECTUAL PROPERTY. Because it’s unique to you, only you have it, and only you can offer it to your clients. This will set you apart from your competitors and will be uniquely valuable to […]
When You Want To Quit – Don’t!
Wayne Berry: “Ants never quit! We can learn a lot from the ants. Look for one of my other videos here where I talk about one of the characteristics of outstanding leaders. My friend and mentor Jim Rohn taught me a lot about the ‘Secrets To Success Understood By The Ants’. “