How To Build Trust – Make a Promise and Keep It!
Why it’s so important to keep promises! In this video Wayne Berry passes along some sage advice from Marketing Guru Winston Marsh from Melbourne Australia. He explains why it is so important to DO WHAT YOU PROMISED YOU WOULD DO and why even small promises are important. Like “I’ll call you back later today”. Everything […]
Why It’s Important To Return Calls and Emails Quickly
Is it important to return phone calls and emails promptly? Wayne Berry explains in this video why he thinks it is very important to return calls and emails promptly. He believes that the way we treat people early in a relationship is often a “preview of coming attractions”. In other words, if someone is slow […]
It Ain’t Over Until The Fat Lady Sings
Should you invest in training someone based on their age? They say you can’t teach an “old dog” new tricks. In this video Wayne Berry talks about the wisdom or not or investing in staff who are over 55, 60 or heavens above…65. Apart from it likely being against labor laws today to discriminate against […]
3 Steps To Making a Sincere Compliment
Using compliments is a great way to build rapport. However if a compliment is perceived as insincere then it actually will do more harm than good. In this video Wayne Berry shares a simple 3 step process for ensuring your compliments sound sincere and indeed are sincere,
One choice can change EVERYTHING in life
Where we have arrived today in our life has been the result of a series of choices and decisions we have made along the way in our life. Think about that. If you had made even one different choice, it is likely you would not be sitting reading these words right now. You would have […]
Stand guard at the door of your mind
Wayne Berry: “I got to meet Jim Rohn at age 27 and this meeting profoundly changed the direction of my life. I got to work with Jim for more than a decade and then we kept in touch until his life ended. One of the ideas that Jim shared with me in those early days […]